Catering, Hospitality & Event Consultants for Heritage, Arts & Destination Venues
Bringing you a fresh perspective
What we do.
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We can help develop your business to its full potential by building on your current strengths and identifying how to improve areas of weakness.
By looking at all areas of your catering offer – across strategy, tactics, product, and finances – we can align these to your overall business objectives.
This results in assessing quality issues, recommending efficiency improvements, analysing new markets, and evaluating new opportunities. In doing so, we ensure you exceed your customer’s expectations.
Using our combined skills, we are able to initiate, plan, execute and manage new initiatives or changes for your business, applying processes that will deliver projects on time, within budget, scoping innovations that will be delivered to the agreed standard.
Your project will be planned, from concept to delivery with key milestone dates identified.
Stakeholders’ briefings are prepared and delivered throughout project timeline.
People are at the heart of hospitality. The passion, warmth, generosity and openness of owners, directors, managers, and their teams, contributes hugely to the customer experience.
Harnessing these qualities and ensuring they are used to achieve the business goals is essential for success.
We bring our broad experience, ability, and proven track record to maximise performance management in your business.